Los Angeles County, Department of Mental Health

Superior Court, Los Angeles County, Public Defender's Office

Pacific Clinics

University of Southern California, School of Social Work

University of Evansville (Indiana), Alcohol and Drug Institute

Tri-City Mental Health Services, Claremont, CA

NASW - National Association of Social Workers

Pasadena Department of Public Health

California Association of Marriage and Family Therapists

Long Beach Asian Pacific Islander Family Mental Health Center

Pacific Clinics Treatment Centers

California State University - Long Beach - Counseling & Psychological Services

Project Return:The Next Step: Mental Health America - Los Angeles - (Peer) Training and Workforce Development

Los Angeles Times - Festival of Books


Artist - Paul Goesch (1885-1940)


To request a professional educational training on


contact Shannon Mayeda, PhD, LCSW, CRADC,



(I apologize for the audio and video being a few seconds delayed.)




"LISTENING WITH PSYCHOTIC EARS ™: Clinical Skills for Accurrate UNDERSTANDING and Effective COMMUNICATION for HEALING Psychosis"


Even among mental health clinicians, the communications of people who are experiencing psychosis historically have been considered mysterious, bizarre, and invalid. These judgmental, inaccurate interpretations and accusatory attitudes can cause iatrogenic trauma, a significant obstacle to recovery. This presentation focuses on practice-based and evidence-informed interventions to effectively understand and communicate with people who are experiencing psychotic symptoms. Myths about understanding people who experience psychosis and common interventions are debunked. The experience of psychosis is thoughtfully described in detail, as is the unique intervention method of fostering the therapeutic relationship, as opposed to relying solely on neuroleptic medication. The psychotic thought process is described from neurological, linguistic, and existential–psychological perspectives. Effective clinical skills to accurately listen, understand, and communicate with a person who is actively experiencing positive and negative symptoms of psychosis (also known as Listening withPSYCHOTIC EARS™ )  are offered. Like-minded theorists and authors throughout history are highlighted. 



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Searles, H. (1979). Collected papers on schizophrenia and related subjects. London: Hogarth Press.

Sullivan, H.S. (1953). The interpersonal theory of psychiatry. (Eds. Helen Swick Perry and Mary Ladd Gawel). Norton & Company. 

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Walant, K. (1995). Creating the capacity for attachment. Rowman & Littlefield Publishers, Inc.

Whitaker, R. (2011). Anatomy of an Epidemic: Magic Bullets, Psychiatric Drugs, and the Astonishing Rise of Mental Illness in America. Broadway Books.

Zubin, J. and Spring, B. (1977) Vulnerability: A new view on schizophrenia. Journal of Abnormal Psychology 86, 103-126